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PERSONAL DEVELOPMENT AND TRAINING
 
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In the interests of the personal development of staff, companies belonging to the Group run job-related training courses that allow staff who wish to do so to perfect their skills and acquire new ones.
Almost 3% of the wage bill is spent on training in subjects that range from sales techniques to managing people, from project management to IT, by way of financial management and strategy.

Given the international diversity of its operations, training courses obviously take account of cultural, national and regional characteristics.

All over the world, RELAY Training Centres set the same high standards for RELAY sales outlet managers, by insisting on top quality customer service.

INNOVATION
Not being afraid to experiment and take risks to stay one step ahead of consumer expectations.
INITIATIVE
Allowing individual companies enough freedom of decision to develop the Group's activities.
PROFESSIONALISM AND EXPERTISE
That ensure survival in highly competitive markets.
TEAM SPIRIT
That recognises that the company depends more on people than on technical systems.
ETHICS
That defines the moral standards giving staff clear guidelines on the integrity of their behaviour.